Refund policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at heather@wright-market.com. Please note that returns will need to be sent to the following address: 513 North Columbia Ave., Rincon, GA 31326 at the cost of the customer as we are unable to generate return labels. 

You can always contact us for any return question at heather@wright-market.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at heather@wright-market.com.

Wrights Market Return Policy

We hope you absolutely love everything you find at Wrights Market! But if something isn’t quite right, we’re happy to offer refunds within 14 days of purchase.

Here’s how it works:

  • Items may be returned within 14 days of the original purchase date for a refund to the original form of payment.
  • All items—including live plants—must be returned in their original condition with tags (or packaging) and proof of purchase.
  • Please include your receipt or order confirmation with the return.
  • Seasonal, sale, clearance, or personalized items are final sale and not eligible for return.

Returns Accepted In Person or by Mail:

You’re welcome to return items in person at Wrights Market, or by mail to the following address:

Wrights Market

513 North Columbia Ave. 

Rincon, GA31326

Please note: Customers are responsible for return shipping costs unless the item arrived damaged or in error.

Thank you for shopping with us—we appreciate your support and want you to love every purchase!