Wright’s Market Return & Refund Policy

We hope you absolutely love everything you find at Wright’s Market! Each item in our shop is thoughtfully selected, and we’re grateful every time you choose to shop with our small business. If something isn’t quite right, we’re happy to accept eligible returns within 14 days of receiving your purchase.

14-Day Return Policy

You have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition in which you received it—unworn, unused, with tags attached, and in its original packaging. You’ll also need your receipt or other proof of purchase.

All approved returns are subject to a 3% restocking fee, which will be deducted from your refund.

Starting a Return

To start a return, please contact us at heather@wright-market.com.

Returns may be made in person or mailed to:

Wright’s Market
513 North Columbia Ave.
Rincon, GA 31326

Customers are responsible for all return shipping costs, as we are unable to generate return shipping labels. Original shipping charges are non-refundable.

You can always contact us at heather@wright-market.com with any questions regarding your return.

Damages & Order Issues

Please inspect your order when it arrives. If an item is defective, damaged, or you receive the wrong item, please contact us immediately so we can evaluate the issue and make it right.

If your return is the result of an incorrect or damaged item received from Wright’s Market, please contact us before returning the item.

Exceptions & Non-Returnable Items

Certain items cannot be returned, including perishable goods such as food, flowers, and live plants; custom or special-order products; personalized items; and personal care or beauty products.

Seasonal, sale, and clearance merchandise is final sale and cannot be returned or exchanged. Gift cards are also non-refundable.

We also cannot accept returns of hazardous materials, flammable liquids, or gases.

Please contact us if you have questions about whether a particular item is eligible for return.

Exchanges

The fastest way to receive the item you want is to return your original eligible item. Once the return has been accepted, you may make a separate purchase for the new item.

European Union 14-Day Cooling-Off Period

Notwithstanding the policy above, if merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification, as provided by applicable law.

Returned merchandise must be in the same condition in which it was received—unworn or unused, with tags, and in its original packaging. You’ll also need your receipt or proof of purchase.

Refunds

Once we receive and inspect your return, we’ll notify you and let you know whether your refund has been approved.

If approved, your refund will be issued automatically to your original payment method, less the 3% restocking fee, within 10 business days. Please remember that your bank or credit card company may require additional time to process and post the refund.

Original and return shipping costs are non-refundable.

If more than 15 business days have passed since your return was approved and you have not received your refund, please contact us at heather@wright-market.com.

Thank you for shopping with Wright’s Market. As a small hometown business, every purchase truly matters to us. We’re grateful for your support and for the opportunity to help you find beautiful things for your home, garden, and everyday life.